Tuesday, November 2, 2010

Swimming Out of the Shallows (a book review)

Today I reached the end of a unique experience. I finished a book which I found interesting and highly informative... but I completely disagreed with the author's conclusions. I don't dispute any of his facts, but in my opinion, he's adding two and two together and getting five. Or maybe he's adding two and two and getting negative four. Whatever it is, I think he's placing the blame for bad things in the wrong place, and I think he's seeing evil where evil doesn't exist. He's looking at Benjamin Franklin flying a kite and he's saying, that flimsy kite proves that there will never be a 747 carrying passengers across the Atlantic.

Before I go deeper into my thoughts on the book, I'd like to let the author of the book have his say. His name is Nicholas Carr, and the book is a highly-expanded version of an article he published in The Atlantic Magazine. Here it is. Go take a look... I don't mind. I'll wait right here until you get back.

The book I read is called The Shallows: What the Internet Is Doing to Our Brains. The basic premise behind the book is that the Internet has caused us to become shallow thinkers, incapable of deep, sustained thought. Carr says that he first started to notice this phenomenon in himself and in his friends. Journalists who no longer do thorough research, instead opting for the easy "click a few times on the Web and find what you need" method. Literature majors who no longer read complete books. That sort of thing. He believes that this is a trend which has to do with heavy use of the Internet, which is making changes to our brains as we surf, rendering us incapable of creating, or even following, longer trains of thought. He takes a great deal of time describing how the adult human brain, once thought to be quite set in its ways, is actually very flexible, changing all the time. Every time you or I do something, a physical change takes place in our brains, creating a memory or cementing a habit. He then goes into the history of writing, starting from brief scratches on ancient shards of pottery and proceeding through several technological changes: writing on clay tablets, the invention of paper, the refining of single-sheet paper into scrolls and eventually the codex (which we usually call a "book" - sheets of paper bound in a cover); the idea is that the computer is the thing that will usurp the role of the codex, in much the same way as paper usurped the role of clay tablets.

And, Carr believes, the Internet is designed with distraction in mind. Emails arrive. Tweets tweet. Ads flash and distract. Hyperlinks take our attention away from the text in which they are embedded. SMS messages come in our our phones. New blog entries hit our RSS readers. Spending our time being variously distracted by all of these things is, Carr insists, making changes in our brain that make it impossible to not be distracted. I agree with everything Carr says, up to that last sentence: I think that the Internet plays a role in our being distractable, but the Internet is not the perpetrator: the Internet is just the tool that the real perpetrator is using to make us distractable. The actual perpetrator is: ourselves.

A book is a highly static medium. I'm talking about a physical, bound book. It doesn't change on its own. It doesn't react to signals from elsewhere. If you tear a page out or drop it in the toilet, of course that will make a change to it, but it doesn't change on its own. Carr explains that before the codex was invented, human beings thought in shorter bursts. A verbal lecture might hold the attention of someone for a longer period, but other than that, your attention didn't really have to last any longer than it took to read the words scratched on that clay tablet. Because writing was time-consuming and difficult, it was generally reserved for extremely important (and brief) documents such as legal documentation. But when the bound book was invented, and particularly when the printing press came to be and books became quite cheap, anyone could have something in his hands that required many hours of sustained concentration to take in. This resulted in changes in the brains of the readers, strengthening their abilities to concentrate on one thing and filter out distractions. Carr had concluded that because our computers interrupt us almost constantly, the constant barrage of interruptions (which we respond to) train our brains to be distractable.

Let's think about that argument a bit. If ancient man was distractable because his (eat or be eaten) environment demanded it, and "codex" man became a "deep reader" because books demanded it, and "Internet" man is becoming distractable again because his computerized environment demands it, isn't that a return to the more natural state of mankind? I'm not sure there is a way to determine whether "distracted" or "immersed and oblivious to surroundings" is a better way to be, but it seems that it would depend on the lifestyle and needs of the individual. For example, someone who lived in a dangerous part of the world would be well-served by being distractable; it could save their life if something in the corner of their eye makes them instinctively duck.

And really, what is it about most books that makes it so helpful for us to immerse ourselves in that environment? When you have immersed yourself in a book, you have allowed one human being to insert whatever he or she wants directly into the world of your experience. That author is controlling, to some extent, your thoughts and your interpretation of events or facts. Is that actually so much better than a quick jaunt across the Web, picking up facts from many sources and building your own composite picture of reality? I say this as a pretty avid reader myself; I love books, but there are definitely advantages to having instant access to multiple trains of thought. The tyranny of one author controlling your thoughts for an extended period is replaced by many voices competing for your attention, giving you the chance to choose best-of-breed for yourself.

There are a number of reasons people have trouble reading long articles on the Internet, and it's not all because of their email "ding." Reading on a computer screen basically is not fun. I say this as a person who has read an entire book, in pdf format, on a computer. Backlit computer screens are hard on the eyes, and people don't necessarily have the most comfortable reading environment set up in front of their computers. It's not that people can't read a long article on their computer; it's that people don't want to read a long article on their computer. But given a strong enough desire, they can and will. I've done it many times. If you've read this far, you're doing it right now. It's completely possible. You are the captain of your own fate. I predict that as e-readers such as the Kindle and its brethren become more and more popular and inexpensive, people will read longer articles, and even books, much more frequently in digital formats. The technology will continue to adapt to become more comfortable for human beings, just like reading and writing technology progressed to ever more useful forms.

So, does Internet use make it impossible for people to read physical "codex" books? Of course not! You can't say that just because you've trained yourself in such a way that it is difficult for you to focus, your brain is ruined for life and you'll never be able to focus again. The mere existence of technologies does not force you to enslave yourself to them 24 hours a day, seven days a week. And their existence doesn't mean that you even  have to use them at all!

I like candy. Most everyone does. I'd like to eat lots of candy! But if I eat a lot of candy all the time, my body will become sick and fat. Candy is okay in moderation, but too much is too much. Burger King is convenient and always available, but if I eat Burger King every day, all the time, I'm going to become very unhealthy. Burger King is okay sometimes, but it shouldn't become your constant diet. Too much is too much. And if your constant mental diet is making your brain sluggish and fat (or hyperactive and ADHD), maybe it indicates that you are being irresponsible with your use of the technology. The tech is not at fault; your bad habits are.

And really. Distractions are nothing new, and they are not limited to technology. I spend about an hour and a half every weekday reading physical books on my bus commute to and from work; and believe me, distractions are everywhere. Someone behind me having a loud conversation on a cell phone. People getting on and off. Things outside the bus. Announcements by the driver of which intersection we're at. Some of these distractions are important for me to respond to (for example, I need to remember to get off the bus when I get to my stop!) Some of them are unimportant, and some are just a nuisance. But I get through my books eventually, because I've learned to tune out the unimportant distractions. The same goes for the Internet; I've unconsciously learned to tune out the things I don't need to concern myself with, and only respond to distractions that matter. In fact, sometimes I tune out distractions that do matter, which is why I have to change my "new email" sound every once in a while... I've spent whole days not noticing that I have urgent items in my inbox!

Let's talk about some of those distractions. Let's talk about that email indicator, that Facebook ding on your phone, that text message from @AplusK on Twitter. Are they distractions? Do they break up your work day and keep you from concentrating? Yes? They do? How about this: TURN THEM OFF. If they're a problem, eliminate them. The distraction is not forcing itself into your life; you have brought it on yourself. Eliminate your own distractions. Simplify. Your brain will respond to that, just like it responds to the opposite. If our brains are so elastic that they can be negatively changed by negative environmental factors, then they are also elastic enough to be positively changed by better environmental factors.

It's nonsensical to blame distractability on information overload, too, although it's true there is a real glut of information available to each of us on the Internet, information about pretty nearly anything you can think of. One thing I've seen computers bring a huge change to in my own personal life is Bible study. When I was a kid, Bible study was, obviously, all about books. If you wanted to study a topic, you looked it up in commentaries, topical dictionaries such as Vine's, or study Bibles such as the good old Thompson Chain Reference. You could also take a word-based attack, looking up your word in Strong's Concordance (which contained every English word in the King James Bible, along with original language dictionary for translation assistance). It was kind of slow, but it could get you where you wanted to be. Fast-forward to today, when that Strong's Concordance lookup that took you two hours with the book can happen on your cell phone in seconds. But do you really want to find every verse in the Bible that contains the word "love," or do you want to learn about a specific kind of love? How much God loves people? How a husband loves his wife? How a man loves his neighbor? For that, your speedy word-based lookup is only a good starting point. Those commentaries, topical dictionaries, and other study helps are all out there in digital form, accessible at the click of a mouse, but to really understand the Bible, you have to go deeper. You have to do it on purpose. You have to not take the easiest way out. The problem is not a glut of information; the problem is intellectual laziness. The same goes for journalists that go for the "easy kill" without really checking out their facts (like this utter nonsense, which I heard reported last weekend on my local TV news... reporting the 823-year urban legend as fact). You have to actually care enough to take your time, even on a computer, or eventually you're going to wind up looking like a fool. You have to be wise in your use of the tools at your disposal; scatterbrained research leads to scatterbrained thinking.

Let's talk about communication, because Carr seems to think that digital communication is de-humanizing us because when we text message or IM, we are not face to face with the person we're communicating with. Hogwash. Consider people who, in centuries past, sustained long-distance romantic relationships via letters which had to be carried across oceans in ships. Consider people who stay in touch today with distant loved ones via telephone. Those lovers with the quill pens would have loved to have been able to pick up a telephone, but they used the technology at their disposal. Communication is communication, no matter what form it takes, and over time, communication becomes more human and personal, not less, with the introduction of better and better technology. Today I can start up Skype and see and hear moving video of a friend on the other side of the world. For free! I can call or text my wife's cell phone, and no matter where she is (within coverage, of course) I can reach her. In the past year or two I've become involved again in the daily lives of friends I haven't seen for 2 decades, via Facebook. Without those technologies, none of that communication would be possible at all. Okay, so it's digital; that means that the communication is carried on electronic impulses instead of through the air or in an envelope on a ship. It's not a sign of the decay of human interaction; it's a sign that people will communicate, and if it takes a computer to do it, so be it.

Carr also seems to think that there is a chance that people will try to (and already are trying to) sort of "outsource" their human memory to computer memory. But then he explains himself that that is impossible, and gives the physical reasons why it is impossible. Your brain, despite what may have been taught to you in fourth-grade science class, is not a computer. It's not even very much like a computer. Computer memory is not like organic memory, if only because computer memory is digital and organic memory is not digital. You can have a strong memory and you can have a distant, hazy memory; a computer can only have "yes" or "no". Either the computer knows it, or it doesn't. And most of your memories aren't things that you could even figure out how to offload into a computer anyway; your brain is full of pictures, sensations, smells, sounds, ideas, impressions... all things that cannot even be communicated to a computer, and even if you "offload" them to a computer somehow, they remain in your brain as well. The only thing computers are really good at is "computing" (math), and they do a fairly good job as storage devices for data which is much less complex than the things inside your brain and mine. Tools like Evernote can help you remember your shopping list or the date of the Gettysburg Address or what your kids want for Christmas, if you store those things there, but those tools can't help you remember how the meadow behind your house during your childhood smelled in springtime. I know they call it "computer memory." It's not. It's storage space for ones and zeroes.

Does the Internet cause some kind of brain damage? You might argue that; every single thing you do all day long causes minute changes in your brain, and if those changes are unwanted, you might call them damage. Is this damage irreversible? Not according to Carr's book... it says that the human brain is quite flexible and adaptable. The argument that your brain is so flexible that Internet use changes your brain, but then that the changes are permanent and damaging, is circular, self-defeating, and illogical. At any point you can choose to change your environment. Ironically, in the chapter on "how I wrote this book," the author tells about how he did just that... shut off the email and the IM and the feed reader and Facebook and Twitter, and re-taught his brain to focus. Even he, the arm-waving paranoid alarmist, found that all he had to do to work with no distractions was to remove the distractions. Why is this rocket science? Turn off the "ding" and your brain remembers how to concentrate on one thing at a time. The "can't" automatically becomes a "can."

My best take-away from this book is that it has reminded me to re-examine my own work habits. What is distracting me? What do I need to cut back on so I can work uninterrupted? Am I wasting whole days by remaining distracted from morning to night? More than once since I began reading the book, I've considered my environment and adjusted things, or turned things off, or un-followed or un-friended. or whatever I needed to do in order to simplify. That's certainly been a good, helpful thing. The information in The Shallows is fascinating, but the freaking out is unwarranted. If the brain is as flexible as the book says, it can snap back from almost anything... including Gmail and Twitter. Take charge. Don't sabotage yourself by creating a hostile Internet environment! Use a little common sense, and the Internet will be your friend and not your enemy.

Saturday, August 28, 2010

Voice Calls in Gmail

This week Google released something that we've been expecting for a while... Google Voice calls from Gmail. Actually, you apparently don't even have to be a Google Voice user to use it, but if you are a GV user, the calls route through your GV account. I waited nearly 48 hours after the announcement before it finally showed up on my account, and when it showed up, I immediately used it to call my wife, who was standing next to our land-line, about 12 feet away. She was not particularly amused, but it did work! :) There seems to be an uncomfortable pause between "dial" and "ringing," but it certainly seems to work as well as the other VoIP service I'm using.

Speaking of sipgate... after I blogged about it here, I ditched their client software to try out other softphones. I used QuteCom for a while (once I finally figured out how to find my SIP credentials on the sipgate Web site) and liked it pretty well, but it seemed a little bit clumsy in certain situations (trying to answer a call, for example; I have to answer the call and then press the "1" button, and I missed calls several times) and it didn't really do that well at using my headset when it wasn't the default device... so I tried a few other free softphones and wound up discovering X-Lite. Not only does X-Lite have an "Auto Answer" button, but it can "restore" from a "minimized to tray" state automatically, so when my Google Voice rings, I just pick up the headset and click "1" and I'm on the call. Pretty snazzy!

It's still a little bit weird originating a call through X-Lite/sipgate/Google Voice, though... I have to open a Google Voice window, place the call, wait for X-Lite to come up, and finally I'm on the call. Placing outgoing calls through Gmail is a lot more straightforward; all I've got to remember is not to close my Gmail while I'm on the call! I'm still hoping for that desktop app... in fact, I've been reading about Python with the general idea of rolling my own VoIP application which will work seamlessly with Google Voice's phone book and be SIP provider-agnostic... but the new Gmail integration has an interesting (and useful) niche.

Friday, July 23, 2010

sipgate

It seems so simple. I just want to be able to receive calls on my computer using my headset. I also listen to music on my computer all day long, though, and I use the speakers for that. I don't want the headset plugged in all day, because Windows automatically switches everything over to the headset when it gets plugged in, so if I keep the headset plugged in I'll have to listen to my music (not to mention all my other system sounds and alerts) through them instead of the speakers. I want to be able to hear or see that my phone is ringing, then plug in the headset, and then answer the call using the headset.

Finally, VOIP provider sipgate got some more phone numbers (they had run out!), and I snagged one (I think it's in California, because there are no Oklahoma numbers yet, but that doesn't matter to me). I downloaded the sipgate softphone software and got it all installed and set up. I saw that I could set my USB headset as the default audio device... awesome!


So I got everything set up right, tested it (success! A crystal-clear phone call on my headset!), and then unplugged my headset and got back to my regularly scheduled work. And that's when the problem happened.

The next time I received a call, I heard it ring... on my PC speakers! No problem, I thought... I can plug in the headset real quick. After all, my other software switches over automatically when the headset is plugged in. Some of it (like Rhapsody, for example) doesn't switch until a certain point (Rhapsody will continue to play the song it's playing through the speakers, but when the next song comes on, it comes on the headset), but they always switch.

Not sipgate! The only way sipgate will work with the headset, it seems, is if the headset is plugged in both when I start up the software, and when the call initially rings. If the headset isn't plugged in on the first ring, no luck. It won't even switch when you actually answer the call; presumably the software keeps the audio device open the whole time, from first ring to the call is terminated.

Now, when the headset is unplugged from the machine, it automatically disappears from the Control Panel "Sounds and Audio Devices" applet's Audio tab selectors, so if the headset is the default device (which it is on this machine), it is the default device only when it is plugged in... when it is disconnected, another device ("SoundMAX HD Audio" - my speakers) automatically becomes the default, which means when I'm ready to get on Skype or WebEx, I just plug the headset in and I'm ready to go. But just to experiment, I plugged in the headset and then opened up Sounds and Audio Devices from Windows Control Panel and automatically set up SoundMAX HD Audio as the default Windows device. Then I made sure the Logitech headset was the default device in sipgate settings. My music was coming through the speakers (the default device), but, in theory, sipgate should use the headset, as configured on the settings page.

Guess what happened? My calls went to the speakers! The setting in sipgate was not honored at all. I would accept having the computer speakers as the default output and having to switch other software manually from time to time, but the sipgate softphone apparently doesn't allow me that option. I even tried out some software called "Virtual Audio Cable" which I was hoping would allow me to intercept traffic coming from sipgate and send it directly to the sound card, but I'm pretty sure even it won't do that for me... or if it will, it would be an advanced configuration of some kind, and I don't have the time to explore it in enough depth to figure that out.

For the record, the sound quality of sipgate seems very good. The features of the service look impressive. I could definitely see myself using it on an ongoing basis... I could even see someone using it as a kind of voice mail-only drop box that was never even used for outgoing calls. If my company ever starts looking for a PBX in the cloud, I'll definitely throw their name into the hat (assuming they obtain some Oklahoma numbers before then, or make it possible to port over existing numbers). Presumably, sipgate works exceptionally well with hardware VOIP phones (that seems to be a core of their business). But they're not making it easy for poor little me, with nothing but the softphone and a USB headset.

Tuesday, July 20, 2010

Blue-Screen Mashup

Yesterday my computer started unexpectedly rebooting. At first it happened sort of randomly during sessions, but after four or five reboots, it became completely unusable. It would boot all the way up into Windows, but as soon as we tried to start up an application, the screen would go dark, then a blue stop error screen would flash up there for a split second, then it would go back to the BIOS screen and start again from scratch! I had no idea what I was going to do, until I remembered a suggestion I read years ago from Fred Langa. The suggestion was that you could document an error screen using your digital camera. Since the screen was gone before I had a chance to read it, I figured that was the only way I was going to find out what the error was!

After a few tries to get the timing down, I got this blurry-but-mostly-readable shot of the screen:


By zooming into the shot on the camera, I was able to make out enough of the text to guess that I had a full hard disk. This made me wonder if I would be able to boot into Safe Mode so I could clear out some space. The Safe Mode trick worked, but it turned out I was not low on space at all! I ran CCleaner anyway, and then rebooted, and after that the machine worked fine. I suspect it may have had something to do with corrupt files in the Prefetcher, but I don't know for sure... all I know is that after clearing out unnecessary files with CCleaner, the machine started working again. So even though the camera may not have directly helped me in the long run, it did help me get past the mental block of not knowing what to do. Try it!

Thursday, July 8, 2010

Google Voice Desktop App

It all started back up in April, with a TechCrunch article. Either that or it started in November, depending on how you figure it. Sit back for a minute and I'll review things for ya.

Okay, let me back up. If you've been reading this blog, you know that I'm a HUGE fan of Google Voice. You also may remember the post when I discovered that Google had bought Gizmo5. At the time I speculated that Google was incorporating the Gizmo5 dialer into Google Talk, Google's (somewhat confusingly-named, since you "Talk" with your "Voice") IM client. (I didn't realize then that Google Talk is a Windows-only product... which probably has something to do with what comes next.)

This past April, TechCrunch broke an article that said that Google was "dogfooding" their upcoming desktop application for Google Voice (the term "dogfooding" taken from the phrase "eating your own dog food," meaning that they were testing it internally before "feeding" it to anyone else). Pretty exciting news! It made it sound like the app was right around the corner!

Hopes were dashed in June when statements from within Google made it clear that the desktop app was probably never going to be released, in favor of incorporating the Gizmo5 technology into Gmail. But then last week, TechCrunch somehow managed to get their hands on something pretty amazing: one of the internal versions of the application! For Mac, no less! Since then, there's been quite a buzz online about it, at least in tech blogs and news sites. There is even an online petition asking Google to release it (if you're interested, please visit GiveUsGVDesktop.com and sign it!) Who knows if that petition and the online noise will even figure into Google's planning at all, but it couldn't hurt.

In the meantime, I've been looking for other options. I saw in this article that it was possible to simulate the Gizmo5 experience using a free service from sipgate (yay!), but then learned that sipgate is also out of commission (they're out of numbers... D'OH!) My other best idea is to use Skype with a free service called ring2skype to simulate the same thing. Sure would be nice to not have to do that, though. Come on, Google... let's have the desktop app!

update: Ring2Skype won't work with Google Voice... you have to key in an extension number to make the call to Skype. It's still a pretty cool service, though!

Monday, May 10, 2010

Google Chrome browser

I've been a Firefox browser user for quite some time - gosh, it must be at least five or six years at this point. But a month or so ago, I read something that convinced me that I should give Google Chrome another chance. From the beginning, Google has claimed that Chrome was more stable because of it's architecture; each new browser tab is its own process, so crashing one will not, in theory, crash all of them (they even made a virtual comic book about it to explain it better). The article I read said that Chrome has made some strides in speed over the other browsers, and I had been increasingly dissatisfied particularly with startup time in Firefox. Chrome also recently (finally) started supporting extensions, which are a favorite feature of Firefox, so I decided to dip my toes in and give it a try!

First I had to try and find some extensions that resembled the ones I use every day on Firefox. I had been using Echofon as my Twitter client; I didn't find anything I was happy with as a Twitter client, but eventually I tried out the desktop version of TweetDeck and now I use it instead (I even uninstalled Echofon from Firefox). I installed the Chrome version of Shareaholic (which, incidentally, I like better than the Firefox version... come on, guys, let's implement that "save your services in the cloud" thing on Firefox!) and WiseStamp, and both were wonderful. The Chrome version of Xmarks is also terrific. I couldn't find a direct port of Gmail Notifier, which is a staple for me, so I tried Google's tray app (ew) and finally discovered the excellent Chrome extension One Number which not only notifies of new Gmail messages, but also handles notifications for Google Reader, Google Voice, and Google Wave. Nice!

On the whole, I was able to find Chrome extensions that either are the same thing as Firefox extensions, or have basically the same functionality. The one cross-browser extension that I was really disappointed in was iMacros. The Firefox version is pretty solid, and in fact I use it almost every day, but the Chrome version (which, to be fair, is still in beta) is slow and buggy. I actually had to resort to opening up Firefox whenever I needed to use iMacros... not high praise for their Chrome development efforts.

Another thing I use quite extensively on Firefox is called "search shortcuts". If I type g Google Chrome into my browser URL bar, it's the same as if I loaded up Google.com and typed Google Chrome into the search box. If I type gn Google Chrome instead, it looks it up on Google News. Setting this up in Firefox is incredibly easy (if you don't know how, check this link for details), and it uses regular bookmarks, which means that my search shortcuts get synchronized through Xmarks so I only have to set them up once for many installations of Firefox. It is possible to set up something similar in Chrome, but it is convoluted and it does not use regular bookmarks, so you have to set it up on each installation of Chrome. That was my first sign that Chrome might not work out for me.

My next indicator came on my underpowered old machine at home. The first time I tried Chrome, the day it was first released, I found it too memory-hungry to run reliably on a computer without gobs of memory for it to chow down on. I discovered that things haven't gotten much better; eventually I had to quit using Chrome on my home machine. I did keep using it at work, though, hoping that it would prove more stable than Firefox. Firefox is by no means a crashy browser, but it does crater every once in a while; I wanted to see if Chrome could best it in the stability department.

Once again I was disappointed. In my experience and with my usage patterns, Chrome seems to crash just about as often as Firefox... it just has its own special ways of crashing. And it's not at good at recovering my session when I restart it, either. With Firefox, when I crash usually I get most or all of my tabs back when I restart; with Chrome that rarely works, even though it's supposed to. In addition, Chrome doesn't seem to like to be left alone for any amount of time; if I left it running for an hour and went to lunch, often when I tried to use it again it would be non-responsive.

Yesterday I gave up on Chrome and went back to using Firefox everywhere. Except for a few extensions that I liked a lot on Chrome and which aren't available for Firefox, I couldn't really find anything about Chrome that would give it an advantage. Firefox is a solid, mature browser with lots of functionality and a large user base; Chrome is a fairly young browser with some style and flash, but not as much substance behind the glamor as I had hoped. I wish Chrome the best, and maybe at some point I'll give it another spin, but for now, I'm still a Firefox fan.

Monday, April 26, 2010

Online Privacy

Recently a friend of mine posted this on her Facebook profile:
WARNING! As of today, there is a new privacy setting called "Instant Personalization" that shares data with non-facebook websites and it is automatically set to "Allow." Go to Account > Privacy Settings > Applications and Websites ...and uncheck "Allow", then repost this to your profile.

A few hours later, another friend posted this:
FYI EVERYONE- There's a site called Spokeo.com and it's an online phone book that has a picture of your house, credit score, profession, age, how many people live in the house. Remove yourself by the Privacy button on the bottom right. (passing along, scary stuff!) I personally checked it out and it is really there!! some of the info was off but its there!!! COPY, PASTE AND REPOST

These are basically unrelated issues, but they both touch on something that I don't think people understand very well: Internet privacy. Let's take the first one first, and think about each them a little bit.

If you are using Facebook, some information about you is publicly available, and that's that. There's a lot of stuff that you can hide from public view, but some of it you can't. Your name, for example. Your profile picture. Some of the stuff you are a "fan" of. To find out what of your profile anyone doing a Google search can see, simply log into Facebook, click "Profile", create a bookmark, log back out of Facebook, and then click your bookmark. You may be surprised at what you see... your status updates may be public, for example. There are several levels of security, including "Friends Only", "Friends of Friends", and so on. I won't try to go into very much detail here (because chances are, Facebook will change things and my blog post will wind up being inaccurate) but you really need to look into a few things:
  1. Take a look at Facebook's privacy policy to see if you really agree with everything it says.
  2. Read over articles like this one and this one, which will explain some of the privacy issues to you and maybe help you tweak things.
  3. Really, be aware of your privacy settings. Currently they are under Account > Privacy Settings (like the post mentions) and you might be able to go right there using this link, if you're logged in. But don't look at only that one checkbox; click through every page, and carefully consider every option. Only allow the stuff you really want allowed.
Now, as far as the "Instant Personalization" setting is concerned: my opinion is that the concern is a bit overblown. Basically, what that setting does is it allows sites that you are visiting anyway to know what Facebook knows about you and shares with people who are on Facebook but who are not your "friends." It's how Pandora knew who my friends were when I started messing with it earlier this week; it told me which of my friends prefer Big Band and which of them prefer Sade. When a song from a favorite artist of theirs comes up, I see their Facebook profile picture.

Does that creep you out? Well, then be creeped by this: any child-molester on the Internet has the same access to your information. Every serial killer and wacko can know what "Instant Personalization" knows, just by having a Facebook account and looking you up. Kind of puts Pandora knowing who your buddies are in perspective, doesn't it? If you don't care for that idea, maybe you shouldn't be on Facebook at all. Signing up for Facebook essentially equates to making a very minor celebrity out of you, so expect paparazzi if you go there.

(And if you are worried about Instant Personalization, allow me to introduce you to the privacy implications of Facebook Applications, such as Farmville, Farm Town, Mafia Wars, etc. which have access to much more information than Instant Personalization does. Might want to check those settings, too.)

So let's consider the second post, the one about spokeo. This is a service that compiles publicly-available information and repackages it for sale. The creepiness isn't the spokeo site; that's just plain old commerce. The creepiness is that the information is publicly available somewhere in the first place! Spokeo is like a used bookstore; they don't create the information, and they aren't even the primary source; they just compile it and sell it at a price. In fact, if you check the Snopes article about it, you'll find this link to another panic about a similar site, ZabaSearch, which was freaking people out by doing the exact same thing five years ago (they're still doing it). In fact, I'll add another one: put your land line phone number or address into WhitePages Reverse Lookup and you're likely to find your name (and maybe others who live in your house; it found my wife's name as well). And they'll sell you more information for a price, too. (Cell phone numbers don't turn up the same granularity of information as land lines because of legal differences.) Heck, type your land line phone number into Google, and with one additional click you'll see a map to your house. So the fact is, spokeo isn't anything unique or frightening... or at least it's not unique. It's fairly common on the Internet.

For the record, all of these services have "remove me from your list" functions, but before you get wrapped up in that, consider this: it is possible to get your phone number unlisted from the telephone book, but the majority of people do not. Why? Because you want to be found. The phone book (probably) has your name, phone number, and address in it. That's easily enough information to physically locate you, if someone wants to. And if you've ever told a stranger that it was your birthday, and if you also told him your name, that's just about enough information right there for identity theft (never tell a stranger anything that someone from a bank would ask you as a "security question", particularly your Social Security Number!) In the thoroughly-networked, cameras-everywhere, cell-phone-toting, information-addicted, credit-driven society we live in, information about you is literally in the very air. If you want to get off the grid, throw away that phone with the GPS capabilities, close out your bank accounts and credit cards and go cash-only, and then quit your job and move to the woods, because almost everything you do in this day and age leaves a footprint.

Hundreds of years ago when most of the world was very rural and communities were small, everyone knew everything about one another. To some extent, in small communities (little towns, schools, workplaces, churches) this is often still the case, but otherwise as a society we've somehow gotten the idea that we have some kind of anonymity, that unless we want them to, it's not nice for someone to know things about us. But the fact is, there have always been reams of publicly-available information about each of us out there somewhere. It's how modern society has always functioned. A bank that can't find out anything about you won't lend you money to buy a car; a prospective employer expects the chance to talk to your previous employers to find out if you fit into their organization. We use information to make educated decisions, and computers do nothing more effectively than they store and compare information. Don't be surprised to find details about yourself on the Internet, but do consider which pieces (for example, your Social Security Number) need to be protected, and which pieces need not be guarded as closely. Pick your battles wisely. Otherwise, that cave out in the wilderness might as well be your home.

(To find out what kinds of things about you that Facebook might be sharing with the whole wide world, visit http://zesty.ca/facebook/ and click the "How do I find my Facebook ID?" link to get started. Most of the categories will likely show you nothing, but check these categories, which might show you some information about yourself or others: "feeds", "likes", "links", "tagged", "posts")