Showing posts with label privacy. Show all posts
Showing posts with label privacy. Show all posts

Friday, April 5, 2013

The "Unlike" Project - First Month

Just over a month ago, I wrote this post explaining that I was beginning a campaign to "Unlike" things on Facebook. The idea was to start reversing one of my "Likes" on Facebook ever day, and then tweeting about it using the hashtag #UnlikeProject. The experience has been interesting in a lot of ways - I thought I'd give my "first 30 days" report (although it's actually been more than 30 days) and let you know what's been going on.

The first thing I noticed is that it is incredibly difficult to decide what to Unlike. Fact is, the things I've "Liked" are things that, in real life, I in fact do actually like! It feels a little bit like a betrayal, especially when you are Unliking things like The Bible or your favorite sports teams. It's also difficult to find the things that are less important to me so I can Unlike them first - I wound up making myself a list to make prioritizing easier. I don't intent to Unlike everything, so I need to make sure I find the things I want to free myself from first. (Pages set up by friends of mine, for example, or organizations that I genuinely do want to stay in touch with will probably stay in my "Likes".)

Some of the earliest casualties were Pages that post a lot. The reasons those got the axe first was that I was more likely to see their posts in my News Feed and remember "Oh yeah, it annoys me when I see them there!" or "Their posts are never interesting," and then I could wipe them out and be done with it. But even with the easy pickings of those frequent posters and with my "Unlike first" list, I still didn't Unlike something every day - once I Unliked two things in one day, and four or five days I forgot altogether.

Two different organizations actually saw my "Today I Unliked..." tweets and responded to them, apologizing for whatever they did that put me off. Fact is, they didn't do anything, and I told them so! This is all about cleaning things out and simplifying... and insulating myself and my friends from invasive advertising as much as possible. I do have a positive opinion of those organizations, thought... kudos for keeping an eye on your Twitter mentions (I didn't actually even mention them by @ handle, so they're watching keywords) and reaching out to people based on that! That's the way to DO social media!

During the month, I also discovered a few facts that back up my reasons for doing this:
I'm actually enjoying the project - there's a sense of freedom in it, like when you've cleaned out the junk from the garage or gotten all the bills paid for the month. Maybe you'll give it a try? If you do, make sure you remember to tweet your Unlikes with hashtag #UnlikeProject so I'll know you're in!


Is it nuts to just start Unliking things that you actually do like? Why will you be joining the project, or why not? Sound off below by clicking the "Comment" link!

Thursday, February 28, 2013

The "Unlike" Project

'dislike button' photo (c) 2011, Sean MacEntee - license: http://creativecommons.org/licenses/by/2.0/Today I made a rash decision. I decided to Unlike stuff on Facebook.

The reasons for this are not irrational. The reason I've clicked "Like" on TV shows, musical artists, movies, and whatever, is usually because I want my profile to say things about me when people visit it and look at my details. You take a good look at that stuff when you look at people's profiles, right?

What do you mean, you never look at people's profiles?

Basically, I've come to believe that my reasoning for wanting to click "Like" on stuff (to tell my friends I like it) is flawed. My friends don't typically see it. If they do, they don't care.

You know why?

Because they see it in advertising.

The main reason Facebook has "Like" is so they can sell advertising to you and your friends. "Michael likes Coke, so maybe you, his friend, will like this ad from Coke!" (This is why, by the way, there probably will never be a "Dislike" button.) I find this annoying, and I've decided I'm not going to be complicit in it anymore... but I have far too many "Likes" to "Unlike" them all at once. Besides, I've "Liked" a few of them on purpose. I want to see updates from that band on the road, or hear what's going on with that software package I use, or whatever. So starting today, I've decided to "Unlike" one single thing I've "Liked" but have no reason to continue to "Like".

I'm tweeting my daily Unlikes in my Twitter stream, using the hashtag #UnlikeProject. Would you like to join me in this quest to stop littering our friends' Facebook feeds with advertising that looks like it came personally recommended? Great! Tweet your unlikes to Twitter when you do, and use the #UnlikeProject hashtag. Let's see how many people are freeing themselves from being stooges for Facebook's advertisers!


(After the first month, I wrote a followup post. Here it is!)


Do you have a different take on Facebook "Likes"? If you do, please click the "comments" link below and join the discussion! And if you are tweeting your Unlikes on Twitter, feel free to link to this post (a short link is http://bit.ly/FBUnlike) to explain your reasoning.

Friday, September 23, 2011

Facebook's Timeline, Online Privacy, and TMI

Yesterday around noon, my mind was officially being blown. I was watching the keynote presentation at Facebook's f8 Developer Conference, during which Mark Zuckerberg showed this to the world for the first time:



What you see in that video is a rather sentimental look at Facebook's new version of the Profile, which they are calling "Timeline." Timeline will organize all of your past Facebook activity chronologically, selecting the "most important" things via an algorithm (or via your own later editing) so that your profile is (more or less) a look at your entire online life. In fact, you can add things that aren't already present on Facebook, so your offline life (even pre-Internet) can be a part of your Timeline. I was amazed, and a little bit shocked! This is the first time I can remember an update to Facebook that strikes me as a win for the users, as opposed to a ham-handed attempt to bring in more ad revenue for Facebook. This is a way for users to present themselves online so that people who find them actually can know what's important to them. A way to get to know your friends better, or catch up with life events of old friends you'd lost contact with. A truly comprehensive online presence.

To make Timeline even more personal, Facebook also announced some enhancements to the "social graph" which will make sharing content even more comprehensive, personal, and immediate. Last night I was able to get Spotify to start "scrobbling" tracks to Facebook. "Scrobbling" is a concept that originated (if I understand it correctly) with social music site last.fm. What it means in concept is that every track you listen to is automatically recorded somewhere. In practice that doesn't actually happen (what if you hear it on the radio? A speaker at the grocery store? Using a portable player with no Internet connection? Using software that does not support scrobbling?) but with a little bit of work, long ago I managed to get most of the music I listen to during my work day to scrobble to last.fm. Getting Spotify to work with Facebook, by contrast, was actually very easy; I had already linked them back when I got my Spotify account, and it just started working... suddenly I got a comment on a track I was listening to right on Facebook, without me even actively mentioning it. According to Facebook, although I haven't had occasion to try this yet, you're supposed to actually be able to listen to the same song a friend is listening to, as they listen to it, synched up with their player. So they hear the same part of the song I hear. Now that's a social music experience!

The same thing is supposed to be coming to more music services, and also to video-on-demand services Netflix and hulu (among others). Over time, all of this information will be aggregated to your Timeline, so people will be able to find out, for example, which movies you watched on Netflix in September of 2011, or which album or artist you listened to the most in October. It will also function as a sort of social recommendation service, automatically endorsing the things you enjoy for all of your friends, who presumably have similar tastes to yours.

This all will have a few effects that people in general may not have thought of. For one thing, your Timeline/Social Graph will be an absolute bonanza for Facebook's advertisers. Is there a new Johnny Depp movie coming out? The people who've watched all of Depp's recent movies will be easily targetable by Facebook, because it will be chronicled in their Timelines. What about when an artist - let's go with someone a bit obscure, not a Lady Gaga or Eminiem - with a new CD coming out. The artist is relatively unknown, so the record label may not have the money to run a bunch of blanket advertising, but the people who have listened to that artist will be easily findable and targetable via Facebook, likely for much cheaper than it would be otherwise. And with the low barrier to listening to those tracks via Facebook + Spotify, those people who see the ads and then listen to the new tracks will automatically generate advertising for the music too, and for free! This is a marketer's dream coming true! Did you think Facebook was "free"? It's not. You're paying for it by giving it more and more information about yourself, every time you log in or do anything.

Another effect, when Timelines become available for everyone, is that everything you've ever done on Facebook will potentially be available to view, handily indexed in reverse-chronological order. This is going to be great if you've been judicious in what you've posted online, but if you have a habit of posting drunken beer-bash photos of yourself, you're going to want to get in there with the privacy and editing tools and make sure people see only what you want to see.

But what about privacy? you may ask. Well, I reply, what about it? What if things come up on your time line that you don't want people to see, or that you don't want to remember yourself? I'll quote a friend of mine on this topic: "What I didn't want to remember, I didn't post as a status update." If you don't want people to know it, was it really a good idea to put it on the Internet? Social networking has, for some people, created an atmosphere where oversharing is OK. "TMI" is what my friends and I call this: "Too Much Information." And this TMI factor gets worse when you figure in those "scrobbling" applications.


What if I listen to something on Spotify that I don't want to broadcast to my friends? What if I watch a movie that I don't want everyone to know about? And what if I forget to turn off the social sharing aspects of those applications before I do my watching or listening? Or, what if my daughter watches ten episodes of Hello Kitty on Netflix and I don't want that on my Facebook? Currently I don't see any tools for "un-scrobbling" my Spotify tracks - not that I intend to listen to or watch anything I wouldn't want to share, but occasionally I've been known to clear a track from my last.fm history if I didn't want it in my "library," and it would be nice to see those kinds of tools here. As it is currently, once you enable those social apps, the firehose is open... and once it's on the Internet, you can't really ever take it back. You can't un-shoot a gun or un-throw a rock, and even if you retrieve the bullet or the rock, if it hit someone on the way, you can't take that back.


That concern aside, I think people are going to dig this stuff. Personally, I already share all kinds of information online anyway: I scrobble my track plays on last.fm here, record what movies I watch here, record what books I read here and here, and keep a list of all those links here. You probably keep online records of some of the things you already do somewhere too; you may have online records of your cooking or your diet, your running or your vacationing, your family or your friends. All Facebook is really doing here is centralizing all of that information in one place. It's a masterstroke of genius, and I think it's going to be successful.


But again... what about privacy? What about the privacy of someone who doesn't want everyone in the world to know everything they do, so they never get on Facebook, or maybe never even use a computer? Well, I've got news for you: in 2011, "privacy" is just short of a myth anyway. If you use a checking account, debit card, or credit card, there are records somewhere of every time and place that you used them to pay for something. If you bought a house or a car, if you went to college or got a driver's license, there are records somewhere of all of it, handily indexed (if you live in the United States) by your Social Security Number. There are security cameras in most public places, and there are satellites with who-knows-what resolution of surveillance up in the sky, maybe looking at you and maybe looking at me. If you carry a cell phone, some computer somewhere knows exactly where you are, probably to within a few feet. The cell phone company potentially has a record of every phone call you make and every text message you send. Your email provider probably has logs of every email you send; on top of that, there are records of that email on the recipients' mail servers, and on every piece of equipment on the Internet that the message traveled through on the way from server to server. Your Web browser has, and probably your Internet provider also has, a record that you've visited my blog today and read this post. There are millions of datapoints of information about you out there right now, and you have control over very few of them. In actuality, though, just making your way through life, even in pre-computer days, you left a trail of information behind. Ask anyone who enjoys researching ancestry about the kinds of records that still exist for almost anyone... birth and death certificates, tombstones and land ownership records, journals and diaries and photographs and newspaper announcements. It's just that nowadays, that information is accessible and able to be cross-referenced in mind-boggling ways. If you'd like to see an imaginary but plausible account of how that data might be able to be used to aggressively control people, take a look at this fictional novel... or if you'd like a real-world example, pull down a copy of your own credit report and see how much it knows about you.

So privacy, as many people see it, is an imaginary thing. Somebody's always watching you; get used to it. But that doesn't mean you should do just any old thing online. Don't post things publicly that will allow someone who would like to hurt you, to easily find you (although your address is probably in the telephone book anyway). Don't broadcast information that will make it easy for someone to commit identity theft on you (although with information that most everybody has on their profiles, someone could probably call your place of business and convince a coworker that they are related to you). It's the same common sense you use when you're in an unfamiliar place: keep your eyes open, think about what's going on around you, pay attention if anything looks suspicious, and don't walk into trouble.


BUT: do enjoy yourself while you're there. Use social networking to enhance your life. But just be aware that sometimes when you're using a social network, that social network is also using you.

Monday, April 26, 2010

Online Privacy

Recently a friend of mine posted this on her Facebook profile:
WARNING! As of today, there is a new privacy setting called "Instant Personalization" that shares data with non-facebook websites and it is automatically set to "Allow." Go to Account > Privacy Settings > Applications and Websites ...and uncheck "Allow", then repost this to your profile.

A few hours later, another friend posted this:
FYI EVERYONE- There's a site called Spokeo.com and it's an online phone book that has a picture of your house, credit score, profession, age, how many people live in the house. Remove yourself by the Privacy button on the bottom right. (passing along, scary stuff!) I personally checked it out and it is really there!! some of the info was off but its there!!! COPY, PASTE AND REPOST

These are basically unrelated issues, but they both touch on something that I don't think people understand very well: Internet privacy. Let's take the first one first, and think about each them a little bit.

If you are using Facebook, some information about you is publicly available, and that's that. There's a lot of stuff that you can hide from public view, but some of it you can't. Your name, for example. Your profile picture. Some of the stuff you are a "fan" of. To find out what of your profile anyone doing a Google search can see, simply log into Facebook, click "Profile", create a bookmark, log back out of Facebook, and then click your bookmark. You may be surprised at what you see... your status updates may be public, for example. There are several levels of security, including "Friends Only", "Friends of Friends", and so on. I won't try to go into very much detail here (because chances are, Facebook will change things and my blog post will wind up being inaccurate) but you really need to look into a few things:
  1. Take a look at Facebook's privacy policy to see if you really agree with everything it says.
  2. Read over articles like this one and this one, which will explain some of the privacy issues to you and maybe help you tweak things.
  3. Really, be aware of your privacy settings. Currently they are under Account > Privacy Settings (like the post mentions) and you might be able to go right there using this link, if you're logged in. But don't look at only that one checkbox; click through every page, and carefully consider every option. Only allow the stuff you really want allowed.
Now, as far as the "Instant Personalization" setting is concerned: my opinion is that the concern is a bit overblown. Basically, what that setting does is it allows sites that you are visiting anyway to know what Facebook knows about you and shares with people who are on Facebook but who are not your "friends." It's how Pandora knew who my friends were when I started messing with it earlier this week; it told me which of my friends prefer Big Band and which of them prefer Sade. When a song from a favorite artist of theirs comes up, I see their Facebook profile picture.

Does that creep you out? Well, then be creeped by this: any child-molester on the Internet has the same access to your information. Every serial killer and wacko can know what "Instant Personalization" knows, just by having a Facebook account and looking you up. Kind of puts Pandora knowing who your buddies are in perspective, doesn't it? If you don't care for that idea, maybe you shouldn't be on Facebook at all. Signing up for Facebook essentially equates to making a very minor celebrity out of you, so expect paparazzi if you go there.

(And if you are worried about Instant Personalization, allow me to introduce you to the privacy implications of Facebook Applications, such as Farmville, Farm Town, Mafia Wars, etc. which have access to much more information than Instant Personalization does. Might want to check those settings, too.)

So let's consider the second post, the one about spokeo. This is a service that compiles publicly-available information and repackages it for sale. The creepiness isn't the spokeo site; that's just plain old commerce. The creepiness is that the information is publicly available somewhere in the first place! Spokeo is like a used bookstore; they don't create the information, and they aren't even the primary source; they just compile it and sell it at a price. In fact, if you check the Snopes article about it, you'll find this link to another panic about a similar site, ZabaSearch, which was freaking people out by doing the exact same thing five years ago (they're still doing it). In fact, I'll add another one: put your land line phone number or address into WhitePages Reverse Lookup and you're likely to find your name (and maybe others who live in your house; it found my wife's name as well). And they'll sell you more information for a price, too. (Cell phone numbers don't turn up the same granularity of information as land lines because of legal differences.) Heck, type your land line phone number into Google, and with one additional click you'll see a map to your house. So the fact is, spokeo isn't anything unique or frightening... or at least it's not unique. It's fairly common on the Internet.

For the record, all of these services have "remove me from your list" functions, but before you get wrapped up in that, consider this: it is possible to get your phone number unlisted from the telephone book, but the majority of people do not. Why? Because you want to be found. The phone book (probably) has your name, phone number, and address in it. That's easily enough information to physically locate you, if someone wants to. And if you've ever told a stranger that it was your birthday, and if you also told him your name, that's just about enough information right there for identity theft (never tell a stranger anything that someone from a bank would ask you as a "security question", particularly your Social Security Number!) In the thoroughly-networked, cameras-everywhere, cell-phone-toting, information-addicted, credit-driven society we live in, information about you is literally in the very air. If you want to get off the grid, throw away that phone with the GPS capabilities, close out your bank accounts and credit cards and go cash-only, and then quit your job and move to the woods, because almost everything you do in this day and age leaves a footprint.

Hundreds of years ago when most of the world was very rural and communities were small, everyone knew everything about one another. To some extent, in small communities (little towns, schools, workplaces, churches) this is often still the case, but otherwise as a society we've somehow gotten the idea that we have some kind of anonymity, that unless we want them to, it's not nice for someone to know things about us. But the fact is, there have always been reams of publicly-available information about each of us out there somewhere. It's how modern society has always functioned. A bank that can't find out anything about you won't lend you money to buy a car; a prospective employer expects the chance to talk to your previous employers to find out if you fit into their organization. We use information to make educated decisions, and computers do nothing more effectively than they store and compare information. Don't be surprised to find details about yourself on the Internet, but do consider which pieces (for example, your Social Security Number) need to be protected, and which pieces need not be guarded as closely. Pick your battles wisely. Otherwise, that cave out in the wilderness might as well be your home.

(To find out what kinds of things about you that Facebook might be sharing with the whole wide world, visit http://zesty.ca/facebook/ and click the "How do I find my Facebook ID?" link to get started. Most of the categories will likely show you nothing, but check these categories, which might show you some information about yourself or others: "feeds", "likes", "links", "tagged", "posts")