Google Play Music: it's ALMOST there.

"Music in the Cloud." The phrase itself sounds sort of like "Pie in the Sky," doesn't it? Well, so far that's kind of been what cloud-based music has equated to. A year ago I blogged about this same thing, shortly after Amazon had released their music locker and many months before Google finally released their "Google Music" service, which has now been merged with their app store, the Google eBookstore, and movie rentals to be rebranded as "Google Play." (This post is about the music portion of Google Play, so I'm going to refer to it as Google Music for now to avoid being ambiguous.)

When Google Music was released I was pretty stoked. I had quickly bumped my head on the free space available in Amazon Cloud Player, and Google Music offers virtually unlimited space (you can upload 20,000 songs, which is way more than are in my library!) for free. Also, you can reportedly stream your music over the Internet to almost any device. This works pretty good on the Web, but I find the experience less than flawless on Android.

But before I tell you about my Android frustrations, I want to touch on a few problems with the Web player. I won't go into uploading music with the Music Manager; it's a little weird to not be able to upload them directly but instead have to point software at them and let it do it for you, but that's been covered already by others. I didn't find the upload experience particularly painful myself, and you only have to do it one time for the main body of your library, and then only occasionally (unless you buy your new music from Google, of course, and then it automatically shows up in your account without any uploading at all!) I find the player to be serviceable, but there are some things missing:

• There's no good way to eliminate duplicates. This was never a problem for me until I tried to upload a new CD worth of songs in FLAC format when I had already uploaded them in MP3 format. There's no way to tell which is the higher-quality copy, and there's no way to mark several files for deletion all at once. I'd like to re-rip all of my CDs to FLAC (which is lossless) at some point and eliminate the old MP3s I ripped years ago, some at embarrassingly low quality to save space on old hard drives, but when I do so it will be a real pain in the next to replace them on Google Play.
  
• Playlist functionality is pretty limited. I guess I'm spoiled by years of using Mediamonkey, but I would love to be able to have the player randomly select songs to play based on the star rating I give them, or some other classification, like "Christmas Music."
  
• Oh, wait. There IS no star rating system. It's thumbs up or thumbs down, and that's the best you can do on Google Music. And the rating isn't uploaded with the file; I know some of the MP3s I uploaded had ratings on them already. Actually, I know that ALL of them had star ratings already!
  
• Oh, wait again... there IS no way to assign a classification to the file, other than "Genre." In Mediamonkey I have a number of fields that I can use to classify files... I can automatically generate a playlist of songs for Christmas or Easter, or high-octane songs to keep me awake during my work day when there's no caffeine available. In the Google Play player, there's none of that.

But enough of that complaining; the Web player is serviceable, and it gives me instant access to my tracks from any Internet-connected computer. Could be cooler, but it gets the job done. My real gripe is with the Android app.

Come on, now. This is a Google service on a Google OS! Shouldn't it be AMAZING? Well yes, it should, but it's not... at least not on my lower-powered phone, a Samsung model that is called Vitality on Cricket (which is what I use) but which is called Admire on other carriers (I know MetroPCS has it by this name). The internal memory of this phone is a little cramped in this phone... only 125MB... and this is where many of the problems with the Google Music app seem to lie.

• The app seems to keep the catalog of music you're storing in the cloud, plus complete copies of any tracks you have recently played, stored in the phone's internal memory. This, friends, is madness. There is no reason to stick this huge file in my 125MB of phone memory when I've got a perfectly good 8GB MicroSD card riding in there (and the phone can support up to 32GB!) There are certain things that are required to exist in that internal memory, including some uncooperative apps which refuse to be moved to the MicroSD card. At least the Google Play Music app itself can be moved to the MicroSD card!
  
• Since the app fills up the internal memory with its own huge data file, after I use it for a while I wind up not being able to install new apps any more. Even if the app is going to wind up on the MicroSD card eventually, some free internal memory is required in order to install it in the first place. There are other high-profile apps that are offenders in this way as well... Facebook, Twitter, Gmail, Google Reader, and some others are the usual suspects on my phone.
  
• So, in order to install new apps, I have to choose a few of these badly-behaved apps and do a "clear data" to free up some space. By the way, the fact that all of these apps are fighting for the same few MB of storage space also means that when I've got my huge Google Play Music file on my phone, I stop receiving new Gmail. Facebook, Twitter, Reader and the other members of this crew seem to somehow figure out how to keep operating... why not the other two apps from Google? On the Google OS? (Wait, did I mention before that this is Google software running on a Google OS?)
  
• When I "clear data" on Google Play Music, I have to wait for EVER for it to re-download its data file. I have no idea why this would be. I've currently got 9,312 songs in Google Music. There's no reason that at least a list of the albums couldn't be downloaded via a good WiFi connection in less than a minute. Track names and album art could populate over time, but at least with the list of album names I could start to select albums, and if I select album the app could quickly download the track list, and then I could start a song streaming. As it is now, I usually have to wait overnight for the songs to populate.
  
• Even then, even after waiting overnight, often the newest songs in my library aren't there. In fact, sometimes even days later, with WiFi available for a good 18-20 hours of the day in my home and workplace, those new songs don't show up. It's positively ridiculous.
  
• Sometimes after a "clear data" I can't get the song library to re-download at all.
  
• Fortunately, there is a "Refresh music from Google Music" link in the settings. Unfortunately, as far as I can tell, it doesn't do squat.
  
• It is possible in the app to flag a track or album to be made available offline; when you do that, the audio data is downloaded to your phone (to that precious internal phone memory, apparently) so you can listen to it without streaming it. There is also a setting to allow that to happen automatically when you play a song, so that Lady Gaga track you listened to yesterday is automatically available offline today. Problem is, once you've downloaded that offline data, there doesn't seem to be a way to reclaim the space on your phone; if you flag it as not available offline, the size of that darn data file stays huge.
  
• Every time you open the Google Play Music app, it reports the name of the last song you listened to to Android, even if you don't start it playing. This is not a problem except that I scrobble my song plays to Last.fm (want to see what I listen to?), so every time I open Google Play Music it scrobbles the last song I played again. I've sometimes wound up having to delete three or four consecutive scrobbles of a single song from my list.
  
• Don't even get me started about automatic side-loading of tracks from my phone to my Google Music account. Dictate a shopping list into Evernote? It winds up in your Google Play Music. Record a radio talk show with TuneIn? It'll wind up in your Google Play Music. I don't know of any way to turn this off, or exclude files created by specific applications. I'd prefer to turn it off entirely... how often do I have an MP3 on my phone that I didn't already have on my computer? Here's a hint: NEVER.

I eventually gave up on the Google Play Music app. I haven't removed it from my phone, but it was so difficult to get it to work that I quit using it. Maybe if I had the snazziest Droid from Motorola and it had eighty zillion terabytes of internal memory I would be happy to let Google Play Music save a file in the phone's memory. But why should it take such a large file? This is supposed to be a streaming solution. It's supposed to mostly live on the Internet, not actually on the phone. I would prefer for the app to be mostly a front-end for a Web back-end, not a traditional music player that supports downloading the song automatically when you play it. I was so looking forward to using Google Play Music on my phone, which I got last December shortly after Google Music was released... now I'm pretty disappointed. I hope Google gets their act together and refines their app into something those of us with more modest Android phones are able to use.

Music in the Cloud

photo © 2010 photosteve101 | more info (via: Wylio)I've been looking for a feasible way to stream my music from the Internet since before the Internet was being called "the cloud."

My first stab at it was something like seven or eight years ago. I found a service that would let me upload some of my MP3s and play them back. It worked, but it was SUPER-clunky, and frankly it was unreliable as well. I used it a little bit, but eventually I just got tired of it and gave up. I don't even remember what the name of that company was; they've since been swallowed up by another company which is all about cloud-based storage and not particularly interested in music. Good thing I kept copies of my MP3s!

In the years since then, I've occasionally taken a look at music-locker services as they appeared, but nothing has really met the requirements of what I wanted. The last service I really remember looking at didn't actually allow you to upload music at all... it just scanned your local copies of your music library and then allowed you to play the (licensed) copies of those same MP3s from the cloud! Ingenious, but no good for some of my more obscure tracks... the ones I prize the most because I've had them a long time or because I worked hard to track them down in the first place. So I didn't waste my time with that service. Others felt so obscure and fly-by-night to me that I decided not to waste my time again until something came up that I felt I could trust to stay around for a while.


Meanwhile, I had discovered that for less than the price of a single CD per month, I could listen to almost any song I could think of by subscribing to Rhapsody. With the right subscription, I could even download the tracks to my portable music player and listen when I'm not at my computer! (Notice that this marginalizes the "scan your tracks and play back our copies" to complete irrelevance... with Rhapsody I can play any track, even if I don't have it in my library already.) Rhapsody doesn't take care of some of my most obscure tracks, but it adds a lot more tracks to the mix, some of which are more obscure than any in my collection. (Rhapsody isn't the only "subscription" music service by a long shot... the retooled Napster is another contender with a similar plan, and there are others if you look for them.) Color me VERY satisfied with Rhapsody, but it STILL doesn't let me play the rare songs from the dusty corners of my music collection from the cloud.

Earlier this year when I heard that Google was working on a new cloud-based music service I got really excited. I already use Google for my documents, my RSS feeds, my calendar, my telephone calls, and of course my email, so a streaming music service would fit in there nicely. (I don't use them for everything I keep in the cloud; I keep my bookmarks in Xmarks, my passwords in LastPass, my pictures in Flickr, etc., but I generally have good experiences with Google's services when I need them.)

After weeks of waiting impatiently for Google to release their service, suddenly this week there was a surprise: Amazon beat them to the punch! Amazon Cloud Drive was introduced a couple of days ago: 5GB of free space to store any files you like, but the part of that service that has garnered the most attention is that MP3 or AAC files stored on your Cloud Drive can be played back using Amazon Cloud Player. This was exactly what I had been looking for! 5GB is nowhere near enough space to store my whole music collection, but it's a start... and it's enough space to store the rare gems... anything I can play back through Rhapsody, I don't really have to store in a music locker, do I?

So I tried it out. It works as advertised: you upload your music, you see it, you play it back through your browser. You can also play it back using an Android phone if you have one, but I don't have one so no luck there, but I happily filled up most of my 5GB with songs that aren't on Rhapsody that I might want to listen to on the go. The player isn't particularly feature-laden, but it plays back the songs. It starts the playback quickly enough, and you can even "scrub" through to the part of the song you like, provided that part has streamed out to your browser. There's playlist support, play entire album, play all songs, that sort of thing. Not a bad start!

But what of Google? When I found out that Amazon had actually thumbed their nose at the music industry (who inexplicably believes that people who have purchased music should have to pay again to listen to that exact music online) and told them that they don't need any stinkin' license to do what they're doing... storing users' files and allowing the users access to those files. The music industry is seething, but they don't seem to have figured out a way to attack Amazon yet; I'm sure they will try to penalize Amazon somehow, because if they don't then other music locker services will also turn their noses up at licensing (it's pretty obvious that this is what's holding up Google, and probably Apple too; both of them have similar plans in the works). Kudos to Amazon for having the guts to push the issue. There is no technological reason why we don't have cloud-based music delivery of this kind; it's all music industry foot-dragging. This forces their hand; after the courts decide what's legal and what's not, I expect these other services to pop up almost immediately.

Will I continue to use Amazon's service after Google and Apple and whoever else get their services running? That remains to be seen. There is of course a lot of Google inertia in my case, and if their service is comparable to Amazon's and not inferior, I'll probably use Google's just because I'm using Google for so many other things. It's unlikely that I will use Apple unless they have a positively amazing service in store; iTunes is such awful software on Windows that it would take a totally mind-blowing service to get me to use that.

But let's look at another option. What if Rhapsody, or Napster or one of the other subscription music services, adds a music locker option to their offerings? Would I use that? Certainly I would! That would put all music that I had any interest in in the same place, behind the same login. I would likely even switch, for example, from Rhapsody to Napster if Napster offered a good music locker and Rhapsody did not.

The thing that makes me the happiest is that thanks to Amazon, the cat's out of the bag. They are too big to ignore, and the next move the music industry makes will determine how quickly or slowly more cloud music services appear, but they will definitely appear. People want them, and people will pay for them if they are good enough. People wanted to be able to obtain music online; the music industry didn't want it so people did it illegally anyway, and eventually, we got iTunes and Amazon MP3 and Rhapsody and hundreds of other legal outlets. If Amazon had to go a little bit rogue to get them to make this next advance, so be it. It will be fascinating to watch what happens in the coming weeks and months. It's going to be an exciting time for music lovers!